Terms & Conditions
www.threenine.eu - Published January, 20th 2009
You are advised to print and retain a copy of these Terms and Conditions as they may change at a later date.
Terms and Conditions
Our Terms and Conditions will apply to all transactions on this site and are intended to follow the guidelines set out in the DTI's Distance Selling regulations (2000). They do not affect your statutory rights.
Our terms and conditions may change at any time. Changes will take effect on the date they are published on the site (see the date at the top of this page). Before placing an order you will be asked to read and accept these terms and conditions.
The Contract
At various stages throughout the ordering process and before finally submitting your order you will have an opportunity to check and correct any input errors. Once you have submitted your order you are legally bound to purchasing the product selected.
Alternatively, we may decline all or part of your order for any reason, in which case an email will be sent to notify you.
Prices and Payment
All prices and charges are shown in UK pounds sterling and include postage within the United Kingdom. (For postage outside the UK see the Delivery’s section)
Prices, offers and products are subject to availability and may change before (but not after) we accept your order.
We make every effort to ensure that all information on this site is accurate. However errors can occur, if we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.
We accept payment by Debit and Credit Cards via paypal.
Delivery
All orders within the UK are currently despatched 1st Class Recorded Delivery.
All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox).
Please open all deliveries immediately, any omissions or errors must be reported within three working days.
If you are not there to sign for the goods a calling card will be left at the delivery address, this card contains the contact details and area map for the nearest post depot. If you do not contact the post depot and the goods are returned to us you will be charged again for postage plus any fees we have incurred in the process.
Delivery Times UK
Delivery will be made as soon as possible after your order is accepted and we will endeavour to deliver the Goods ASAP however please allow up to 10 working days after placing your order.
Delivery Overseas/Charges
We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of product ordered and where in the world it is to be sent.
Anyone wishing to place an order from outside the UK must contact us via email contact@threenine.eu or call +44 (0)7989 228510 before purchasing any product.
A quoted price for postage will be sent to you at our earliest convenience. If you do make a purchase from outside the UK we reserve the right to hold the item until the remaining balance for postage has been paid.
IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay. Please allow extra days for deliveries to remote postcodes.
Cancellations and Returns
You can cancel your purchase at any time either before or up to 7 days after delivery by:
e-mailing us at contact@threenine.eu
Calling us on +44 (0)7989 228510
Your product must be complete, and in 'as new' condition as you received it in.
You will receive a full refund, and the cancellation is free of charge provided you inform us that you intend to cancel within this 7 day period and return the goods within a reasonable period of time.
We cannot cancel your purchase when:
you are unable to provide proof of purchase;
The goods have been damaged since delivery.
Cancellations by us
We reserve the right to cancel the Contract between us if:
We or Our suppliers have insufficient stock to deliver the Goods You have ordered or such Goods have been discontinued;
One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card etc. as soon as possible but in any event within 30 days of Your order. We will not be liable to pay any additional compensation for disappointment suffered.
Return of Faulty Goods
If there is a fault with your product we will normally offer a prompt repair, exchange or refund (at our discretion). Under normal circumstances we will offer you the choice of an exchange or refund.
When returning products you are advised to use an insured parcel service which requires a signature on delivery as we will not be held responsible for products lost or damaged in transit.
THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS
Data Protection
We take a responsible approach to data protection and never pass on your details to third parties, from time to time we may use your details to inform you of exhibitions etc., if you do not wish to receive any communications please indicate this when placing your order.
Our Website
The Threenine Studio and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.
All images displayed on the website are provided for guidance only and are not always an exact match to the goods which will be supplied.
You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
General
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
These terms and conditions only cover the Threenine website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.
We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.
Threenine Studio © All rights reserved
